Traditional contact centres are no longer optimal for today's landscape. Instead, organisations should assign technologies that provide, metrics on customer satisfaction, AI and speech recognition and
Organisations need improve their collaboration tools and cyber security if they are to create a successful hybrid work environment.
Dubber’s Unified Call Recording is ideal for meeting strict compliance regulations in remote, office-based and hybrid workplaces.
Keep remote workforces connected and collaborating effectively using hybrid Cisco Webex Meetings and intuitive features for seamless engagement.
The future of contact centre: secure cloud calling via Cisco Webex unlocks remote workforce optimisation and strategic productivity gains.
Outcomex is Microsoft Certified Surface Modern Solution Provider, building on our suite of Gold and Silver Microsoft Competencies.
Cisco Webex are bringing in 2021 with The New Webex - a new series of features and capabilities on Webex that will augment your collaboration experience, no matter where you are!
Outcomex achieved the highly specialised Cisco Unified Contact Center Enterprise Authorisation (UCCE) to sell, deploy and support UCCE products.
Microsoft Teams has released their latest round of updates with new features that will change the way you work. New features are easy to access and open doors for communication with your colleagues