Ouctomex has a dedicated Data Centre (DC) practice. This team was formed in response to significant movement within the discipline of DC design, implementation, service management, automation and integration between not only various vendors, but platform providers as well. The practice is run by accredited, experienced and highly skilled DC practitioners.

The convergence of traditional core networking and infrastructure networking has driven complexity to the very centre of services delivery. This, coupled with the need to integrate both public and private cloud services within the enterprise, shows how the Data Centre has evolved heavily in recent years.

The design architectures provided by our experienced engineers enable our customers to make informed and strategic choices that an enterprise requires.

Specific services available from Outcomex include:

  • Architectural consulting
  • Design, implementation and integration services (hardware, networking and software)
  • Performance base-line and optimisation services

 

We understand that managing infrastructure can be time consuming for your IT department and that they can utilise their time towards more strategic business operations. Outcomex can free up time and reduce risk to our customers by providing a number of options that they can outsource.

These include:

  • 24 x 7 or 8 x 5 SLA based support
  • ITIL based Incident management, including onsite attendance
  • Fault monitoring and management for hardware failure
  • Vendor warranty liaison
  • Scheduled maintenance tasks – backup, server patching and log management
  • Tolerance and threshold monitoring for hardware failure