Outcomex is a leader in design, implementation, and integration of highly critical collaboration deployments since 2006. Our aim is to provide a optimal and seamless communication platform throughout the workplace whilst offering a user-friendly platform and to improve team collaboration. Improving your work environment collaboration increases productivity and enables an accelerated strategy deployment.
Outcomex was an early adopter of IP telephony, leveraging the LAN and WAN for IP based telephony services across the enterprise. As richness of services and integrations has grown and evolved, Outcomex has stayed at the forefront of capabilities that the market has bought to bear.
We have demonstrable experience delivering:
- Multi-vendor integration of presence, voice and video deployments
- Cloud, on-premises and geographically dispersed UC environments
- Business critical Contact Centre (voice, video, web, email ingestion)
- Complex call routing and dial planning
- Telepresence and room based systems
- Migration of services (telco, site and vendor)
- Reporting, quality of service and management toolsets
Enabling organisations to implement team collaboration options that will transform the workplace.
Outcomex has the ability to work within a customer site and demonstrate the specific outcomes that a Collaboration service can provide. This service gives peace of mind and a tangible understanding of what the end-user experience will be, once implemented.
Outcomex assists customers by providing:
- Design and architectural services
- Baseline auditing and optimisation assistance
- Implementation, configuration and integration activities
- Platform upgrades and additional capabilities
- Ongoing management of collaboration environments
Implementing a high quality Collaboration solution will assist your company by shortening the sales and customer service cycles, reducing time-to-market, adapting to market changes faster, and encouraging innovation estimate.